Frequently Asked Questions

1. What types of tours does WowChina offer?

WowChina offers a variety of private tours tailored to different interests and preferences. We specialize in cultural, historical, and natural tours across China. Our services include guided tours to famous destinations like Beijing, Xi'an, Guilin, Zhangjiajie, and many more. You can choose from multi-day tours, day trips, and customized itineraries designed to fit your specific needs.

2. How do I book a tour?

Booking a tour with WowChina is simple. You can visit our website and select the tour package you're interested in. You can then fill out the booking form with your personal details and preferred dates. Once your booking is confirmed, we will send you an email with all the details about your itinerary and booking information.

3. Do I need to pay a deposit when booking a tour?

Yes, a deposit is required at the time of booking to secure your reservation. The deposit amount depends on the type of tour and the duration. Once we receive your deposit, we will confirm your booking and finalize the details. The remaining balance is due before the tour begins.

4. Can I customize my tour itinerary?

Absolutely! One of the main features of our service is that we offer fully customizable tours. If you have specific destinations or activities in mind, we can tailor the tour to suit your interests and preferences. Simply reach out to us with your requirements, and our team will work with you to create a personalized travel experience.

5. What is included in the price of the tour?

The price of the tour typically includes transportation, accommodations, entrance fees to major attractions, meals (if stated in the tour description), and an experienced local guide. However, the price may not include optional activities, personal expenses, or gratuities. Be sure to check the tour details for a complete list of inclusions.

6. Is transportation provided during the tour?

Yes, transportation is provided for all tours. We offer private vehicles for the duration of the tour, ensuring comfort and convenience. This includes transfers between your hotel and the destinations, as well as transportation to and from airports or train stations, depending on your itinerary.

7. Are meals included in the tour packages?

Meals are included in some of our tour packages, especially for longer tours. Typically, breakfast is included, and some lunch or dinner options may also be provided depending on the tour. If meals are not included, we will recommend local restaurants where you can enjoy authentic Chinese cuisine. Special dietary requirements can be accommodated upon request.

8. What should I pack for my tour?

The packing list will depend on the destinations and activities included in your tour. However, we recommend packing comfortable clothing, walking shoes, a hat or sunglasses for sun protection, and a camera to capture the memories. If you're traveling during the winter months, be sure to bring warm layers. Our team will also provide specific packing recommendations based on your itinerary.

9. Do I need a visa to travel to China?

Yes, most foreign nationals will need a visa to visit China. We recommend that you check with the Chinese consulate or embassy in your country to confirm the visa requirements based on your nationality.You can also visit the China's Visa-Free Policy page on the WowChina website to view the relevant country policies.

10. What happens if I need to cancel my tour?

If you need to cancel your tour, please notify us as soon as possible. Our cancellation policy varies based on the tour and timing, so be sure to review the specific terms for your booking. 

Your balance payment is due 45 days before you travel

Your balance payment will be due 45 days prior to your departure. If travel restrictions stop you from traveling after this time, we’ll do our best to recover any costs. If you decide to cancel for other reasons after this time, the following cancellation policy applies:

• More than 45days prior to trip departure:
  Deposit will be forfeited
• Between 30– 45 days prior to trip departure:
  20% of total tour price will be forfeited
• Between 20– 30 Days:
  50% of total tour price will be forfeited
• Less than 20days prior to trip departure:
  No refund
• After trip departure:
  No refund

By paying the deposit, you accept WowChina Terms and Conditions.

Need Assistance?

If you have further questions or need more information about our tours, please feel free to contact us directly. Our customer support team is available to assist you in planning your perfect trip to China.